Unless otherwise expressly agreed in writing by a Director of Presentacenter Ltd (Presentacenter) every sale of products by Presentacenter Audio Visual shall be subject to these conditions. They are incorporated in all Sales Agreements to the exclusion of any other terms whatsoever. Notices to be served hereunder shall be sent by first class post, facsimile transmission or e-mail to either party at its last known address. Notice shall be deemed served by post 48 hours after posting and by facsimile transmission or telex when the same is received.

The Sales Agreement signed by the Customer shall constitute an irrevocable offer by the Customer to purchase the products which may be accepted by Presentacenter Audio Visual within thirty days of receipt. Presentacenter Audio Visual shall not be bound until the Sales Agreement has been accepted by Presentacenter Audio Visual. Such acceptance shall be by the Director of Presentacenter Audio Visual signing the Sales Agreement subsequent to the signature of the Sales Agreement by an authorised signatory of the Customer. Any representations made by Presentacenter Audio Visual agents, representatives or employees are binding only when confirmed in writing by a Director of Presentacenter Audio Visual at the time the Sales Agreement is signed by Presentacenter Audio Visual. The customer is not entitled to cancel the Sales Agreement once it has been accepted by Presentacenter Audio Visual.

Presentacenter Audio Visual warrants that upon delivery the products (other than any mechanical or electrical items which are of an expendable nature) shall be free from defects in workmanship and material provided that:- (a) any defects are advised to Presentacenter Audio Visual within 7 days of receipt and (b) the Customer affords Presentacenter Audio Visual full access to the products for inspection and (c) the Customer makes no further use of the products after any defect is discovered or ought reasonably to have been discovered and (d) the transportation installation maintenance storage and use of the products have been carried out in a proper manner and (e) all recommendations made by Presentacenter Audio Visual or the manufacturer relating to the products have been fully compiled with an (f) no alteration, addition or attachment whatsoever has been made to the products other than with Presentacenter Audio Visual's prior written approval. All other conditions and warranties express or implied by statute, common law or otherwise are hereby excluded except those which by statute may not be excluded. This condition does not affect the Customer's statutory rights under consumer legislation. Nothing in these Conditions shall exclude or restrict liability for death or personal injury resulting from the negligence of Presentacenter Audio Visual. If the products do not comply with the warranty contained in condition 3 Presentacenter Audio Visual will at its option and at its expense either:- i. Replace the defective products as soon as reasonably practicable; or ii. Take back the defective products and waive or refund the appropriate part of the purchase price; or iii. Take such steps as Presentacenter Audio Visual considers necessary to make the products comply and performance of any one of the above options shall constitute discharge of Presentacenter Audio Visual's entire liability under the said warranty. Without prejudice to the provisions of the above paragraph Presentacenter Audio Visual shall not be liable in any circumstances for loss of profit, use or goodwill including (but not limited to) breach of the said warranty or delay in delivery or for any indirect or consequential loss or damage of any kind, including but not limited to damage arising from the stoppage, breakdown or failure or loss of Customer data. It is the responsibility of the Customer to ensure that all of its files are adequately duplicated and documented. Presentacenter Audio Visual will not be responsible for the cost of reconstructing Customer data. In event Presentacenter Audio Visual's liability shall in no event exceed the total purchase price of the products.

Prices stated are those current at the date of the Sales Agreement. Presentacenter Audio Visual reserves the right to increase prices to take account of any increases in costs which are notified to Presentacenter Audio Visual after such date and which take effect prior to delivery. In such circumstances Presentacenter Audio Visual may give written notice to the Customer of a corresponding increase in the contract price. Where delivery is by instalments Presentacenter Audio Visual shall be entitled to increase the contract prices as aforesaid in respect of any undelivered products. Value Added Tax will be charged in accordance with United Kingdom legislation in force at the tax point date. Unless otherwise expressly stated in writing all prices are exclusive of VAT and of delivery and installation. The cost of any variation or modification to the Sales Agreement requested by the Customer after the date of the Sales Agreement shall, if accepted by Presentacenter Audio Visual, be borne by the Customer. Insurance on products is only provided upon the Customer's written request.

The quantities of any consignment of products as ascertained by Presentacenter Audio Visual upon despatch from Presentacenter Audio Visual's premises shall be prima facie evidence of the quantity received by the Customer on delivery. Any requested Delivery Date specified on the Sales Agreement shall not be treated as a term thereof. Presentacenter Audio Visual shall not be liable for failure to deliver by such date or for any loss arising directly or indirectly out of delay in delivery. In no circumstances shall any such delay entitle the Customer to repudiate or rescind the Sales Agreement. Presentacenter Audio Visual shall have the right to cancel the Sales Agreement as regards any products or any part thereof which are ready for delivery and which are not accepted by the Customer by the Requested Delivery Date or on the date when the products are delivered at the place specified for delivery. Presentacenter Audio Visual shall be entitled to resell the products without prejudice to any claim for damages which Presentacenter Audio Visual may have and shall be entitled to invoice such products forthwith and to charge for the handling and storage of such products and for their insurance, from the Requested Delivery Date(s) to the date when the Customer (or its agent) takes delivery or Presentacenter Audio Visual disposes of the same. No claim for shortages will be considered unless Presentacenter Audio Visual is advised within seven days of delivery and no claim for non-delivery will be considered unless Presentacenter Audio Visual is notified in writing within ten days of the dates of the invoice. In the event of failure by the Customer to give the appropriate notice the Customer's claim will be deemed to have been waived and will be absolutely barred. Presentacenter Audio Visual shall be entitled to make delivery of the products by instalments and to invoice the Customer for each instalment dispatched. The Customer shall provide at its own expense and be entirely responsible for all proper accommodation and facilities including proper environmental conditions for the products and shall comply with any recommendation of Presentacenter Audio Visual or the manufacturer. If Presentacenter Audio Visual is responsible under the Sales Agreement for the delivery and/or installation of the products the Customer shall provide full and free access to the intended location of the products and to any other equipment or facilities if the products are to be connected to them. Such access shall be provided with Presentacenter Audio Visual's normal business hours of 9:00am to 5:30pm Mondays to Fridays (inclusive) excluding Public and Bank Holidays. If such access is delayed or inhibited in any way for any reason whatsoever then the customer shall accept the products as delivered and/or installed and shall pay additional installation fees at the current rate should the Presentacenter Audio Visual Engineer be required to leave and return to complete installation. Installation outside such normal business hours will be subject to additional installation fees at such rate as shall then be applicable.

If Presentacenter Audio Visual is unable to supply the products or carry out the Sales Agreement by reason of any event beyond Presentacenter Audio Visual's reasonable control which prevents or hinders Presentacenter Audio Visual from delivering the products in accordance with the Sales Agreement then the Requested Delivery Date(s) shall be extended for a period equal to the delay caused by such events. If the period of delay extends beyond a reasonable period either party may terminate the Sales Agreement as regards any undelivered products. Presentacenter Audio Visual reserves the right to require the Customer to take and pay for any of the undelivered products purchased for the purpose of the Sales Agreement for which there is no other market readily available to Presentacenter Audio Visual.

The terms of payment are as specified on the Sales Agreement. The amount due will be due and payable on the due date specified on the invoice ("the due date"). Time for payment shall be of the essence. If any payment is not made by the Customer on the due date then interest shall be payable at the rate of 4% above the base rate of the Bank of England and shall accrue from day to day on all overdue payments. In addition Presentacenter Audio Visual reserves the right to charge and the Customer agrees to pay an additional 1% of the payment overdue by way of fixed administration charge. The Customer agrees that where the products are delivered to the Customer by instalments the Customer shall pay for all items received upon receipt of the invoice relating thereto and shall not withhold payment until all of the products have been received. Any payment due under the Sales Agreement shall be made in full without set-off deduction or counterclaim whatsoever.

Property in the products shall pass to the Customer on payment in full of the whole purchase price of the products. Until payment in full of the whole purchase price of the products the Customer shall keep the products as Presentacenter Audio Visual's fiduciary agent and bailee and shall store them in such a way that they are identifiable as the property of Presentacenter Audio Visual and are separate from all other goods in the possession of the Customer. At any time before payment in full of the whole purchase price of the products Presentacenter Audio Visual may by notice in writing to the customer require the Customer to return the products to Presentacenter Audio Visual and the Customer shall cease to be in possession of the products with the consent of Presentacenter Audio Visual. At any time after the giving of such a notice Presentacenter Audio Visual may (without prejudice to any of its other rights) enter upon any premises where the products are or reasonably believed to be and may remove the products and re-sell the same if it so wishes. Notwithstanding the foregoing and unless otherwise agreed in writing the products are at the entire risk of the Customer from the time of delivery. The Customer will hold on trust from Presentacenter Audio Visual the proceeds of any insurance claim made by the Customer in respect of loss or damage to the products until payment in full of the whole purchase price of the products.

Presentacenter Audio Visual shall be entitled to terminate the Sales Agreement or any other contract with the Customer forthwith by notice without prejudice to any of its other rights:- If the Customer (whether under the Sales Agreement or any other contract between the Customer and Presentacenter Audio Visual) is overdue with any payment or commits any breach of contract which is incapable of remedy or which if the same be capable of remedy it fails to remedy within 14 days of Presentacenter Audio Visual's written notice to do so or If any distress or execution shall be levied on the Customer's assets, or if the Customer shall make or offer to make any arrangement or composition with creditors or commit an act of bankruptcy if any petition or receiving order in bankruptcy or administration order shall be presented or made the same (other than for the purposes of reconstruction or amalgamation of a solvent company) shall be appointed to the Customer's assets and undertaking or any part thereof or If serious doubts arise as to the solvency or credit status of the Customer or If any leasing, hire purchase or other credit arrangements to be made by or on behalf of the Customer in relation to the products are refused or withdrawn. Presentacenter Audio Visual shall without prejudice to its right to terminate be entitled to suspend further deliveries of products or to make partial deliveries of products under the Sales Agreement:- if any of the events mentioned in the above paragraph of this section occur or if and to the extent that the value of the products delivered but not paid for exceeds, or if delivered would exceed, the Customer's credit limit whether or not advised to the Customer and whether or not payment is overdue. Notwithstanding any such termination or suspension in accordance with the above paragraphs in this section and of Condition 10 below, the Customer shall pay Presentacenter Audio Visual at the contract rate for all work done, materials used and products delivered up to and including the date of suspension or termination and shall in addition indemnify Presentacenter Audio Visual against any resulting loss, damage or expense.

The Customer hereby warrants to Presentacenter Audio Visual that it is an ultimate end-user or is an authorised dealer for the products and agrees to comply with all applicable laws and regulations. In the event of any breach of this warranty Presentacenter Audio Visual shall be entitled to terminate the Sales Agreement forthwith by notice in writing and the Customer shall indemnify Presentacenter Audio Visual against any loss, damage or expense resulting from a breach of this condition.

Any software to be supplied by Presentacenter Audio Visual to the Customer for use with the products shall be supplied (if required by the software supplier to Presentacenter Audio Visual) only upon the terms of any such supplier's software licence particulars of which shall be supplied to the Customer upon request. Notwithstanding that the Customer shall not ask for such particulars or sign such a licence on or before acceptance by Presentacenter Audio Visual of the Sales Agreement the Sales Agreement shall remain binding upon the Customer. The non performance of any service or contract or the non delivery of any software products or equipment by any person, firm or company other than Presentacenter Audio Visual shall not give the Customer any right to delay acceptance of delivery of and payment for the products.

Presentacenter Audio Visual is under no obligation whatsoever to train the Customer or his employees in the use of the products.

Whilst Presentacenter Audio Visual shall use its reasonable endeavours to prevent disclosure of confidential information (except (I) as may be required by law and (ii) as to any such information which comes into the public domain otherwise than by breach of the terms of this condition) it shall not be liable for such disclosure or the consequences thereof.

The Customer shall not (but Presentacenter Audio Visual shall be entitled to) assign transfer or sub-licence all or any part of the Sales Agreement or of its rights and obligations thereunder.

If at any time any one or more of these Conditions (or any paragraph, sub-paragraph or any part thereof) is held to be or becomes void or otherwise unenforceable for any reason under any applicable law, the same shall be deemed omitted herefrom and the validity and/or enforceability of the remaining provisions of these Conditions shall not in any way be affected or impaired thereby.

The rights and remedies of Presentacenter Audio Visual under the Sales Agreement shall not be diminished, waived or extinguished by the granting of any indulgence, forbearance or extension of time by Presentacenter Audio Visual nor by any failure of or delay by Presentacenter Audio Visual in asserting or exercising any such rights or remedies.

These Conditions and each and every Sales Agreement made pursuant hereto shall be governed by and construed in all respects in accordance with English Law. The parties hereby submit any dispute arising in connection with the Sales Agreement to the non-exclusive jurisdiction.

Repairs to: 

the equipment that you confirm to us by return of the registration card and a copy of the original purchase invoice for the equipment 
for electrical, electronic or mechanical failure

for the period purchased from the end of the manufacturers warranty supplied with the equipment

excluding those causes which are not covered as listed below.

Presentacenter’s liability is limited to the amount shown on the original Purchase Invoice.

Presentacenter shall not be liable for the cost of:

a) routine maintenance as required by the manufacturer or supplier or where a third party maintenance contract is in place
b) any repair or labour charges associated with pixel failure within the manufacturers specifications
c) repairing or replacement of consumables and limited life elements including but not limited to printer ribbons, toner developer, batteries, drums, fuser and developer units, lamps, styli, plugs, fuses, wires or cables, ink cartridges, software
d) any repair or replacement completed without the prior authority of Presentacenter
e) any expenses incurred where no fault is found
f) compensation for loss of use of the appliance or any other consequential loss
g) failure or damage as a result of fire, lightning, explosion, flood, rust, corrosion, dampness, radioactivity or sonic boom
h) any failure or damage from failure of programming to recognise the year 2000
i) the cost of materials and labour charges where the manufacturer or supplier is responsible under the terms of any guarantee or warranty
j) use of accessories not approved by the manufacturer
k) faulty software, configuration, jumper settings or programming
l) failure as a result of manufacturing faults, inherent vice, wear and tear or operational error
m) wilful act or neglect or misuse of the property
n) failure of the property left unattended in a public place or during the hire or loan of the property to a third party
o) any additional items in the form of upgrades or additions of any sort
p) cosmetic damage
q) loss of data or information stored on the equipment
r) fraudulent claims

1 It is a condition of this warranty extension that the completed registration card along with the original purchase invoice of the equipment to be covered be returned to Presentacenter within six months of the original purchase of the new equipment.

2 The Customer shall take all reasonable steps to ensure that the property is operated and serviced in accordance with the manufacturers’ recommendations and all reasonable precautions to prevent or minimise any loss or damage or Accident involving the Property.

3 Claims Settlement – Presentacenter may at their option repair reinstate or replace any damaged Property covered by this warranty or pay for the damage in money. Where the Property is in the opinion of Presentacenter damaged beyond economical repair its replacement by Property of equivalent specification or its current market value whichever is the lower. Current market value is the original purchase price as demonstrated by the Purchase Invoice less 18% for depreciation for each complete year since purchase. The current market value will continue to depreciate by the same amount annually until the appliance covered is five years old. In the event of replacement of the equipment or a cash settlement being arranged as a result of the property becoming uneconomical to repair  the property becomes the property of Presentacenter who may take possession of this property and dispose of the salvage and this warranty contract ceases. Where the property has been rendered unrepairable due to the non-availability of parts Presentacenter will not consider the property as being beyond economical repair but will refund the fee paid, less any reasonable administration costs incurred.

4 Cancellation – Presentacenter or the customer may at any time cancel any warranty by sending 30 days notice to the customer at his last known address. Provided that warranty has been paid for in full the customer shall be entitled to a proportionate rebate of the price paid in respect of the unexpired period of warranty less a reasonable administration charge.

1 This service agreement shall be subject to English Law

2 Purchasing this service agreement does not limit your protection under the Manufacturer’s guarantee nor does it affect your statutory rights.

Presentacenter and selected companies acting on our behalf may use your name and address for marketing purposes. If you do not want to receive marketing information please write to the Data Protection Officer at Presentacenter.

In the event of a breakdown, simply contact Presentacenter or TADL within 30 days and quote the serial number of this warranty, the policy number of this service agreement and the serial number of the property. Please take all necessary steps to minimise further damage - we recommend that the equipment is not used until the fault has been rectified.

In the unlikely event of a dispute occurring under this contract please contact The Manager at Presentacenter.